Customer Service
Tudor Games is a manufacturer and distributor of sports games and hobby products led by its flagship brand, Electric Football. With seventy years of continuous product success and more than 40 million units sold, Tudor Games delivers authentic, hands-on fun and exciting sports experiences!
Our offices, warehouse, and distribution facilities are headquartered in Roebuck, South Carolina.
Have a question? You can Chat with Us or Email Customer Support.
Our Customer Service phone number is (800) 914-8836.
Our Customer Service team's phone hours are from 9:00am - 3:00pm Eastern Time, Monday through Friday.
Ordering Online
It's easy to place your order online, just add items to your Shopping Cart and follow a few simple steps to complete your order:
- Double check and review the items in your Shopping Cart;
- Fill out your shipping and billing information;
- Confirm and place your order using your credit card or PayPal information;
- You will receive an email receipt with your order confirmation number, and then another email when we ship your order.
Ordering By Phone
To order by Phone: call us at (800) 914-8836 during normal business hours.
Shipping and Delivery
Orders are prepared, packed, and shipped from our warehouse located in the U.S. Eastern Time (ET) time zone.
- Online orders usually ship within one business day of your order. Our business days are Monday through Friday. Observed holidays are not business days.
- Orders placed before 10:00am U.S. Eastern Time will usually ship the same business day.
- Orders placed after 10:00am U.S. Eastern Time will usually ship the next business day.
- UPS delivery days are Monday through Friday; we do not offer UPS Saturday delivery. USPS delivery days are Monday through Saturday, although sometimes USPS will deliver on Sunday, depending upon your area.
- Please take this into consideration when choosing expedited shipping, such as UPS NEXT DAY AIR, SECOND DAY AIR, and THREE DAY SELECT options.
- For shipment to countries outside North America, after entering items in the shopping cart you can get a shipping quote from the shopping cart page, or from the checkout page prior to placing your order.
- USPS First Class Package International Service is often the less expensive option when shipping internationally, but there is no advanced tracking information available and we cannot be responsible for advising you in advance of shipping times or potential customs and duties fees.
- Our shipping and processing charges are intended to compensate our company for materials, handling, and packing the products you purchase and delivering them to you via UPS or USPS.
Replacements and Returns
For detailed waranty and return/refund details, visit our Terms & Conditions page here.